Built for all sizes of businesses
Priced to help you grow and thrive.
Compare all plan features
Standard | Business | Growth | Success | |
Pricing | ||||
Monthly fee | RM74 RM59 | RM149 RM119 | RM269 RM209 | RM449 RM359 |
Transaction fee | 0% | 0% | 0% | 0% |
Sales Channels | ||||
Point-of-Sale
Cashier on the go for in-store selling designed to keep offline and online operation in sync. |
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Membership app
A membership and shopping mobile app designed for repeat purchases at customers' fingertips. |
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Online store
Start an online store with Platinum24 robust ecommerce platform. |
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Social commerce
Promote and sell products on social media platforms. Your products will be automatically synced to Facebook, Instagram, and TikTok. |
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Chat commerce
Do business with your customers through their favorite chat apps, like Messenger, WhatsApp, LINE, Telegram, WeChat and etc. |
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Live commerce
Sell products through Facebook Live and Instagram Live while shoppers interact with your brand in real-time. |
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Marketplaces
List your products on Shopee, Lazada, ZALORA, and more marketplaces. Manage all your marketplace business from one platform. |
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Referral program
Turn anyone into brand advocate by incentivizing them every time they refer your products to friends and family. |
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Wholesale portal
A password-protected private B2B portal which let you offer exclusive wholesale prices just for the logged in customers. |
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Third-party POS integration
Unifying customer experience by integrate with existing POS solution. Including Xilnex, StoreHub, eHub, and etc. |
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Payment & Currency | ||||
Manual payment
Let customers pay with manual payments include bank transfers, money orders. |
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Local payment gateways
Set local payment methods to appear for customers who check out in specific markets. |
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International payment gateways
Let your international customers pay with their preferred payment methods and currencies. |
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Buy Now, Pay Later (BNPL) payment
Let your customers pay in 3 interest-free installments, while you get paid in full right away. |
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Currency conversion
Automatically convert prices into your customer’s local currency to drive conversion in each market. |
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Shipping & Logistics | ||||
Manual shipping rates
You can set up free, flat, or fixed shipping rates that appear in the checkout for your customers. |
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Auto calculated shipping rates
Shipping fees are automatically calculated when customers key in their address. |
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On-demand delivery
Customer can choose when and where they want the products delivered during checkout. |
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Shipping profiles
Apply custom shipping rate based on each product type. eg: general, fragile, chilled & frozen. |
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Order Management | ||||
Unlimited sales
There is no sales limit for your Platinum24 account. |
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Unified orders management
Manage and process sales orders you received from across all sales channels. |
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Bulk orders processing
Process multiple orders at a time, without having to visit each order page, individually. |
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Packing slip and AWB printing
Print packing slips and courier service air waybill for order processing and fulfillments. |
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Payment reminders
Send friendly and automated email reminders to remind customers about their pending payments. |
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Product Management | ||||
Unlimited products
Add unlimited products to your store and sell across all sales channels. |
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Unified product management
Centralized product creation, updates and publishing to all sales channels. |
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Inventory tracking
Keep track of your inventory across all sales channels at a glance. |
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Inventory locations
Track inventory, fulfill orders, and sell products across multiple locations, including retail stores, warehouses, pop-ups, and more. |
up to 5 | up to 10 | ||
Bulk products editor
Bulk edit anything about products and variants in a few clicks, such as price, inventory, SKU, etc... |
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Product variants
Create multiple variants with independent pricing, inventory, and image for product. |
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Low stock alert
Receive email alerts for items low in stock. Don't lose a sale due to out-of-stock items. |
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Scheduled publishing
You can schedule products to be published to a sales channel at a specific datetime. |
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Product description templates
Apply the same block of content to all or selected products and collections. |
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Inventory forecasting
Predicting how much stock needs to be kept on hand in order to meet customer demand. |
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Customer & Membership | ||||
Unlimited customers
Add unlimited customers to your Platinum24 account. |
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Unified customer management
Centralized your customer database from all sales channels and touchpoints. |
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Customer segmentation
Filter and group customers into hundreds of segments. |
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Store credit
Reward some amounts to your customers after they make purchases or refunds as credits. |
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Reward vouchers
Issue vouchers to specific customer profiles as rewards. Use without any code. |
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Phone number account
Allow customers to quickly login or register via their mobile phone number. |
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Loyalty program
Customers can earn and accumulate loyalty points for discounts toward their next purchase. |
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Auto-tiering memberships
Create and assign members into different membership tiers. Auto upgrade and downgrade base on conditions. |
up to 3 | up to 5 | up to 10 | |
Maximum members
The maximum number of members who assigned with a membership tier. |
5,000 | 25,000 | 100,000 | |
Message unified inbox
Reply to customers from multiple channels like WhatsApp and Messenger from a unified inbox. |
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Message broadcasting
Broadcast personalized messages to your customers. Send promotions, announcements, store updates, and more. |
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Monthly broadcast token
Your plan comes with monthly refreshing token for message broadcasting. |
5,000 | 12,500 | 12,500 | |
Customer profile attributes
Create custom customer profile's fields that are required for your business. |
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Communication & Marketing | ||||
Search engines optimization
Improve your store findability and popularity toward user search queries with SEO friendly tools. |
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Discounts codes
Offer your customers a fixed value, percentage, or shipping discount on products or collections. |
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Customer ratings & reviews
Let customer rates and reviews. Boost confidence of potential customers towards your brand and product. |
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Product recommendation
Add a section to your product pages that displays an automatically generated a list of recommended products. |
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Abandoned cart recovery
Automatically send emails to customers who leave your store without completing the checkout process. |
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Blog content marketing
Attract your most targeted audience and boost store traffic with topics that are of interest and useful to them. |
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